Since online deliberation has not delivered on the expectations of more considered, democratic participation, the authors propose less focus on technological ‘fixes’ and more on re-conceptualizing its primary purpose to gathering resonance in an authentic public square. The ideas that emerge can then be deliberated in representative face-to-face public deliberations, with the coherent voice that results contributing to more inclusive, legitimate, and implementable democratic decision-making.
Hartz-Karp, Janette and Sullivan, Brian
"The Unfulfilled Promise of Online Deliberation,"
Journal of Public Deliberation: Vol. 10
, Article 16.
Available at: http://www.publicdeliberation.net/jpd/vol10/iss1/art16